Here's a summary on how video pricing works
If you're collecting 1st party videos and product testimonials from us that are first-party (that is straight from the customer's mouth and not youtube), we have a pricing scale that is amended to help support native and optimized video.
This is one of the most prized UGC from customers, so we do everything we can to make sure the delivery of video content is FAST, and effective on your product pages.
Video is built into a CREDIT system. If you get video add-ons at the base level, you get an introductory 200 CREDITS/month.
What are credits?
Credits are a combination of Bandwidth, Transformation and Storage.
Bandwidth: 2GB / credit - so if your videos on your product pages served up to 4GB of bandwidth - you would use up 2 credits.
Tansformation - 1000 / credit - Transformations encompass a whole range of activities such as optimizing video, and editing - this should rarely impact your credit usage.
Storage - 1 GB / credit - to put that into perspective, a 1 minute review from an iPhone could be around 50-100mb, depending on the quality.
We know it can be hard to judge which credit package you should need - but the great part is, is that you can always try and see. We'll communicate with you if you are hitting limits in a bad way.
Most small businesses will never go over the 200 credit usage / month.
Credit extensions are available - contact your account manager for details.