Getting Started 101
New to ShopperStream? Check out quick help tutorials on how to make the most of your account!
For Brands & Retailers
Learn about your store listing, impact, flagging reviews, and general guidance on your public presence.
- Adding your company to ResellerRatings
- Your Company Score
- Your Store Page on ResellerRatings
- Updating Payment
Start Collecting Reviews (Service / Product)
Learn all about how to collect amazing review content and build trust
- Automatic Survey Collection (ASC)
- Survey Customization - Advanced Editing
- Manual CSV Collection - Accelerator
- ASC - Automatic Collection - BCC
Display and Showcase
How to display and showcase reviews, Q&A, and shopper sentiment to power conversion
Manage & Engage with Shopper Content
Learn the ins and outs of engaging with surveys, reviews, interacting with customers and all the features behind the powerful dashboard.
Product Reviews
Build the perfect path to purchase, increase conversion rates, decrease bounce and build an amazing product page.
- Product Reviews - II. Collecting Reviews
- Product Reviews - Overview
- Product Reviews - III. Display reviews on the Product Landing Page
- Product Reviews - Why Product Reviews?

Social Q&A
- Social Q&A - Implementation Code
- Social Q&A - Create the Ultimate Product Page
- Social Q&A - Retailer Answer Highlight
Visual Marketing
Collecting UGC is core to the shopper-led growth movement. Learn what features you have access to harness the power of the dynamic customer voice
Feedback
NPS, Feedback, and drill down, quick surveys. Amazing for utilizing customer insights directly into your revenue and growth cycle.
- Introducing Shopper Feedback for ResellerRatings
- Feedback & NPS 101
- Shopper Feedback - Direct Email Launch
- Editing Feedback Questions
Integration
Learn about all the different integrations we support
- 3DCart - Seller Ratings
- BigCommerce Integration - Getting Started
- BigCommerce Seller Ratings Integration Guide
Reporting Capabilities
Learn about our data and reporting suite and how to use that data to grow your store.