Getting Started 101
New to ShopperStream? Check out quick help tutorials on how to make the most of your account!
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For Brands & Retailers
Learn about your store listing, impact, flagging reviews, and general guidance on your public presence.
- Your Company Score
- Google Seller Ratings
- Updating Payment
- Your Store Page on ResellerRatings
- Adding your company to ResellerRatings
Start Collecting Reviews (Service / Product)
Learn all about how to collect amazing review content and build trust
- Automatic Survey Collection (ASC)
- Manual CSV Collection - Accelerator
- Survey Customization - Advanced Editing
- ASC - Automatic Collection - BCC
Display and Showcase
How to display and showcase reviews, Q&A, and shopper sentiment to power conversion
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Manage & Engage with Shopper Content
Learn the ins and outs of engaging with surveys, reviews, interacting with customers and all the features behind the powerful dashboard.
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Product Reviews
Build the perfect path to purchase, increase conversion rates, decrease bounce and build an amazing product page.
- Product Reviews - Overview
- Product Reviews - Why Product Reviews?
- Product Reviews - II. Collecting Reviews
- Product Reviews - III. Display reviews on the Product Landing Page
Social Q&A
- Social Q&A - Create the Ultimate Product Page
- Social Q&A - Implementation Code
- Social Q&A - Retailer Answer Highlight
Visual Marketing
Collecting UGC is core to the shopper-led growth movement. Learn what features you have access to harness the power of the dynamic customer voice
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Feedback
NPS, Feedback, and drill down, quick surveys. Amazing for utilizing customer insights directly into your revenue and growth cycle.
- Introducing Shopper Feedback for ResellerRatings
- Feedback & NPS 101
- Shopper Feedback - Direct Email Launch
- Editing Feedback Questions
Integration
Learn about all the different integrations we support
- 3DCart - Seller Ratings
- Shopify - Product Reviews Integration
- BigCommerce Seller Ratings Integration Guide
- BigCommerce Integration - Getting Started
Reporting Capabilities
Learn about our data and reporting suite and how to use that data to grow your store.
