ShopperStream (by ResellerRatings) Knowledge Base

Getting Started 101

New to ShopperStream? Check out quick help tutorials on how to make the most of your account!
See all articles

For Brands & Retailers

Learn about your store listing, impact, flagging reviews, and general guidance on your public presence.
See all articles

Start Collecting Reviews (Service / Product)

Learn all about how to collect amazing review content and build trust
See all articles

Display and Showcase

How to display and showcase reviews, Q&A, and shopper sentiment to power conversion
See all articles

Manage & Engage with Shopper Content

Learn the ins and outs of engaging with surveys, reviews, interacting with customers and all the features behind the powerful dashboard.
See all articles

Product Reviews

Build the perfect path to purchase, increase conversion rates, decrease bounce and build an amazing product page.
See all articles

Social Q&A

See all articles

Visual Marketing

Collecting UGC is core to the shopper-led growth movement. Learn what features you have access to harness the power of the dynamic customer voice
See all articles

Feedback

NPS, Feedback, and drill down, quick surveys. Amazing for utilizing customer insights directly into your revenue and growth cycle.
See all articles

Reporting Capabilities

Learn about our data and reporting suite and how to use that data to grow your store.
See all articles

API

Api and Developer Centric links
See all articles

For Reviewers

If you're writing a review or leaving content for a retailer, here are some things to know.
See all articles

Video Reviews

Video reviews and collecting and integrating UGC like video
See all articles