- ResellerRatings Help Docs
- Reporting Capabilities
- Other Reports
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Getting Started 101
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For Brands & Retailers
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Start Collecting Reviews (Service / Product)
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Display and Showcase
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Manage & Engage with Shopper Content
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Product Reviews
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Social Q&A
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Shopper Profiles
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Visual Marketing
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Feedback
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Integration
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Reporting Capabilities
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Enterprise and Local
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API
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For Reviewers
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Video Reviews
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Alert System
Survey Collection Stats
Understanding your survey collection stats.
It's essential to be able to understand how your survey collection rates are going!
In the video below - We will explore the summation bar, which provides an overview of the number of emails sent and opened, allowing us to calculate the open rate. I will also discuss optimizing email templates to increase the open rate and engagement. We will also examine the click-through and conversion rates, highlighting the importance of creating compelling headers and review requests. Finally, we will explore the survey trends collected over time and the breakdown between organic and solicited reviews.
By the end of this video, you will clearly understand how to improve your collection rate and enhance your survey strategy.