How to Edit or Update Your ResellerRatings Review

This article explains how to correct or update a review on ResellerRatings, including changing star ratings and the review message.

Summary

• Follow the steps below to sign in, locate your review, and edit the star rating and review message.

How to edit or update your review

1. Sign in

   • Go to https://www.resellerratings.com/login and log in to your ResellerRatings account.

2. Open your account menu

   • After logging in, locate the profile image in the top-right corner of the site.
   • Place your mouse over the profile image to reveal the account menu.

3. Go to your profile

   • From the menu that appears, click on your username. This will take you to your public profile page.

4. Find the review you want to change

   • On your profile page, locate the specific review you wish to update.

5. Edit the review

   • Click "edit review" for the selected review.
   • You will be taken to the review survey where you can:
     • Update the star rating
     • Edit the written message of your review

Troubleshooting tips

• If you do not see the "edit review" option, confirm you are logged in with the account that submitted the review.
• If the review you want to change is not on your profile, check for multiple accounts or confirm the review was submitted under the same username you are currently using.

Conclusion

• Use your account profile to quickly locate and edit any submitted review. The "edit review" survey lets you change both star ratings and the review text.

Edited reviews, if in pending state, will re-queue into our content integrity queue (usually 48 hour) queue for merchant members before being published.