Survey Modifiers and Settings
      Back to home
      1. ResellerRatings Help Docs
      2. Start Collecting Reviews (Service / Product)
      3. Survey Modifiers and Settings

      How do I cancel outgoing review invites

      You can easily cancel outgoing review invites that have not been sent out in the review mailer queue report.

       

       

      2. Click on Collect Trust

      Click on Collect Trust

      3. Click on Review Mailer Queue

      Click on Review Mailer Queue

      4. Type "email address of shopper" or an invoice number

      Type "email address of shopper" or an invoice number

      5. Click on Find

      Click on Find

      6. Check select on the row(s) you want to cancel

      Check select on the row(s) you want to cancel

      7. Hit 'Cancel Selected'

      hitting cancelled selected will automatically stop and remove an email from the queue