Gain Deeper Insights with Custom Question Visualizations
We’re excited to introduce a powerful upgrade to our post-purchase survey dashboard: enhanced visual reporting for custom questions. Brands can now easily visualize responses to their unique survey questions directly within the platform—no spreadsheets or manual analysis required.
Why this matters:
-
Immediate Clarity: Instantly see which reps, channels, or tactics are performing best through intuitive graphs and breakdowns.
-
Actionable Trends: Spot key patterns in customer feedback—like top referral sources or most-mentioned team members—at a glance.
-
Optimized Decision-Making: Use real-time response data to tailor marketing, sales training, and customer engagement strategies.
-
Better Stakeholder Communication: Share visually compelling insights with leadership and team members without extra formatting work.
Within the custom question visualizer, we now offer a brand new way to visualize NPS related data.
Our NPS data visualizer gives you an instant, clear view of customer sentiment. Easily see the breakdown of Promoters, Passives, and Detractors—with your overall NPS score front and center. This real-time display helps brands measure loyalty, monitor satisfaction trends, and identify areas for improvement—without the guesswork.
To get started setting up custom questions for your surveys click here