The Review Aggregate Report is found on your main dashboard and provides a centralized summary of ratings, reviews, and shopper experience data across all connected platforms. This report gives you an at-a-glance view of your ratings, reviews, and shopper experience across all platforms.
The Trend Alerts tab displays the following information:
- The number of reviews collected on each platform
- Average Rating across all platforms
- Total negative/neutral and positive breakdowns
- Last update of the aggregate data
How does the Review Aggregate Report help me?
This report saves you hours by automatically aggregating data from all your review platforms and normalizing it for easy comparison. We calculate negative, neutral, and positive breakdowns and compute averages — so you can share results with your executive team or check in on performance at any time.
This report helps you learn:
- What platforms are underperforming in terms of score or review collection?
- What is the general breakdown of reviews on these platforms?
To access the report, log in and navigate to your main dashboard. The Review Aggregate Report is displayed by default at the top of the page.