A ResellerRatings QuickGuide to your Reviews
At ResellerRatings, we welcome authentic reviews from individuals who have made a purchase or had a genuine experience with a business. While we encourage open feedback, we also maintain certain guidelines to ensure that all reviews are clear, relevant, and trustworthy.
To protect the integrity of our platform, we actively enforce these guidelines and provide tools for both merchants and reviewers to flag suspicious or inappropriate content.
If you’re planning to write a review, we invite you to read our tips on how to craft helpful and constructive feedback.
Here are some important links to our CONTENT POLICY.
Here are some important links to our CONTENT FLAGGING POLICY
Proof of Purchase is important.
We require an invoice number as proof of purchase upon writing a review. This will help clear any disputes if reviews are flagged for particular violations.
Write your own review.
Don't write a review for someone else. Write your own review based on your purchase. Let the other person write that content.
Don't Promote other sites.
Promoting other sites is a no-no in our books. Keep the review relevant to the experience with your particular purchase. Generally, we want to keep other businesses ' mentions out of reviews.
Play well together and be constructive.
Be kind to everyone or at least constructive in writing your review content. Do not harass, threaten, or be rude. Vulgarity is scanned on the system and we do our best to remove it. Do not post anything discriminatory, defamatory, or hateful.
Read more on our guidelines on how to write a great review.
Copyright and Dispute Policy
It is ResellerRatings' policy to remove material that has been reported and believed to be copyrighted material that has been copied and distributed by any of our advertisers, affiliates, content providers or members or users; ResellerRatings adopts a policy toward copyright infringement in accordance with the Digital Millennium Copyright Act or DMCA (http://www.copyright.gov/legislation/dmca.pdf).
This means usernames, avatar images, and even content can be subject to take-down if you post material that offends the above statue. If you feel any material is questionable or infringes on your rights - please flag the review with the flag button or contact us at support@resellerratings.com to investigate.
Fake Reviews
Spot a fake review or a pattern of suspicious reviews? Help us by reporting the reviews with the FLAG icon beside the review. This will help our team investigate it.
Be Real
Don't write a fake review or biased review. For example, don't write a review on someone else's behalf.
Who can write a review?
Don't write a review for a company you work for or even a competitor. If there is a conflicting interest - this would be an issue.
We don't resolve disputes.
ResellerRatings is not a regulatory authority, so we do not intervene in disputes between reviewers and businesses. We are a platform for reviewing content where other shoppers can read, understand, and form their own opinions.
Keep information Private
Personally, identifiable information submitted with a review will often be screened and removed. Your reviews are syndicated and presented in public, so avoid pointing people out - such as their name, phone number, email, address of living, etc. Respect other's privacy and protect yours.
No Incentivization for positive reviews
If a merchant has asked tried to incentivize you to write a seller positive ratings/brand review via monetary gain, please contact us right away. It is against the platform rules to use coupons or any type of monetary incentive to coerce shoppers into writing positive reviews. You can contact us at support@resellerratings or better yet, flag the review and we will ask you for proof of the incentivization. These reviews will be removed from ResellerRatings.