- ResellerRatings Help Docs
- Social Q&A
- Management & Moderation
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Getting Started 101
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For Brands & Retailers
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Start Collecting Reviews (Service / Product)
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Display and Showcase
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Manage & Engage with Shopper Content
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Product Reviews
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Social Q&A
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Shopper Profiles
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Visual Marketing
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Feedback
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Integration
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Reporting Capabilities
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Enterprise and Local
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API
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For Reviewers
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Video Reviews
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Alert System
Social Q&A - Loyalty
Drive Q&A Content with Loyalty incentivizers
When a shopper asks or answers a question on Social Q&A - it's entirely possible to reward that customer. Under
Social Q&A > Settings - you can find an option to turn on loyalty and coupons
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You will need to have coupons enabled and actually create a coupon campaign that will be highlightable in the sectioned area. If you have never created a coupon campaign - you can do so by going to Store > Loyalty
Answering a question
Your customer has two ways they can get awarded a coupon when answering. When they answer ON your site - if the answer is approved - they can get a coupon.

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You can learn more about creating coupon campaigns here.
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