- ResellerRatings Help Docs
- Feedback
- Getting Started
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Getting Started 101
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For Brands & Retailers
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Start Collecting Reviews (Service / Product)
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Display and Showcase
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Manage & Engage with Shopper Content
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Product Reviews
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Social Q&A
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Shopper Profiles
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Visual Marketing
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Feedback
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Integration
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Reporting Capabilities
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Enterprise and Local
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API
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For Reviewers
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Video Reviews
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Alert System
Feedback - Templates
Templates help you dig deep within your shopper journey with data templates designed to pull in critical stories about the moment.
If you’re starting out your e-commerce store, you may be thinking, ‘I have a million problems; I don’t even know where to start finding problems. If you’re a large company with more people, you will start to see inefficiency and know where to direct the feedback experience for your customer.
- The first thing is to identify your most urgent problem as a business or even a particular customer problem you think might be occurring.
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- How can I get more sign-ups? Why are customers abandoning my sign-up page, or why do my coupons and loyalty incentives not convert?
- Determine how to get to those customers (via direct emails, or on-site during a particular event)
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- Start with basic email delivery before you get into micro-survey targeting
- Or get started with our micro templates to get you going.