- ResellerRatings Help Docs
- Feedback
- Survey Creation
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Getting Started 101
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For Brands & Retailers
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Start Collecting Reviews (Service / Product)
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Display and Showcase
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Manage & Engage with Shopper Content
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Product Reviews
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Social Q&A
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Shopper Profiles
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Visual Marketing
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Feedback
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Integration
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Reporting Capabilities
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Enterprise and Local
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API
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For Reviewers
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Video Reviews
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Alert System
Editing Feedback Questions
How to Edit Feedback
There are some important rules around editing a survey which is pretty important to understand. You can mess up your survey integrity if you
- Constantly edit questions
- Change the audience type
- Remove or change the order of questions
You can do some things on the ResellerRatings platforms, but we close you off from doing other things to maintain that Survey integrity.
- You can add more questions to a survey
- You can Change the order of existing questions
- You can modify survey logic
- Edits can be done to survey questions, but they will affect all instances of that question across all surveys which is highly not recommended
How to add a new Question to an existing survey
How to change the order of a survey question
What Can’t be Changed?
You cannot
- Delete any existing questions that are live.
- Delete existing options for multiple choice type questions.
- Make changes to the question type.
- Make changes to the question/response context.*
- Deleting a question will delete the data type and responses from your report - if you want to access this or retrieve it - contact customer success